Job Description

Position: Group Account Manager

n

Experience: 6 - 8 Years

n

Industry: Advertising / Creative / Digital Marketing Agency (Agency Background Mandatory)

n

Location: Saki Naka, Andheri East, Mumbai

n

Working Days: 6 Days a Week

n

About the Role

n

We are looking for an experienced and client-focused Group Account Manager to lead multiple client portfolios while mentoring a team of Account Managers and Client Servicing Executives. The ideal candidate should have a strong agency background, excellent communication skills, and the ability to build long-term client relationships while ensuring timely and high-quality campaign execution.

n

Key Responsibilities

n

n
- Manage a portfolio of multiple key client accounts across branding, digital, social media, production, and integrated marketing.
n
- Build strong relationships with clients and act as their primary strategic partner.
n
- Lead, mentor, and guide a team of Account Managers and Client Servicing Executives.
n
- Ensure smooth coordination between Creative, Strategy, Social Media, Production, Design, Video, Performance Marketing, and Finance teams.
n
- Understand client business objectives and translate them into actionable creative briefs.
n
- Drive campaign planning, execution, and delivery while maintaining quality standards.
n
- Conduct regular client meetings, presentations, and quarterly business reviews.
n
- Identify upselling and cross-selling opportunities across existing clients.
n
- Manage project timelines, budgets, and resource allocation efficiently.
n
- Resolve client escalations proactively and maintain high client satisfaction.
n
- Monitor project profitability and ensure commercial objectives are achieved.
n
- Ensure all deliverables are completed within agreed timelines and budgets.
n
- Support new business pitches and strategic presentations whenever required.
n
- Stay updated with industry trends,



digital innovations, and competitor activities.
n

n

Requirements

n

n
- 6 - 8 years of experience in Client Servicing or Account Management within an advertising or digital agency.
n
- Proven experience managing multiple large client accounts.
n
- Experience leading and mentoring client servicing teams.
n
- Strong understanding of branding, digital marketing, social media, video production, influencer marketing, and integrated campaigns.
n
- Excellent presentation, negotiation, and stakeholder management skills.
n
- Ability to work in a fast-paced agency environment and manage multiple priorities.
n
- Strong commercial acumen and problem-solving skills.
n
- Proficiency in Microsoft Office and project management tools.
n

n

Preferred Skills

n

n
- Outstanding communication and interpersonal skills.
n
- Robust leadership and team management abilities.
n
- Strategic thinking with a solution-oriented mindset.
n
- Excellent organizational and time management skills.
n
- Ability to handle high-pressure situations with professionalism.
n
- Strong attention to detail and ownership of projects.
n

n

Key Performance Indicators (KPIs)

n

n
- Client retention and satisfaction.
n
- Revenue growth from existing accounts.
n
- Timely delivery of campaigns and projects.
n
- Team performance and development.
n
- Project profitability and budget adherence.
n
- Upselling and cross-selling success.
n
- Reduction in client escalations.
n
- Quality of campaign execution and client feedback.
n

n

Why Join Yellow Frames?

n

n
- Opportunity to work with leading brands across industries.
n
- Dynamic and collaborative agency culture.
n
- Fast-paced learning and career growth.
n
- Exposure to integrated campaigns across creative, digital, production, and branding.
n
- Be part of the "House of the Creative Lords."
n

n

To apply, email your resume and portfolio to

n

Let's build brands that connect, create, and convert.

📌 Group Account Manager (Raigarh)
🏢 YELLOW FRAMES
📍 Raigarh