Job Description

Job Description: Manager - Administration

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Experience: 10–12 Years

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Location: Noida, India

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Education

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- Bachelor's degree in Engineering (Mechanical, Electrical, Civil, Industrial or related discipline) is preferred.
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- MBA or PGDM in Operations, Facilities Management, Administration, or a related field is an added advantage.
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- Consistently solid academic record from a reputed institution.
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Role Summary

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We are seeking a dynamic and highly professional Manager - Administration to oversee end-to-end site administration and workplace operations. The ideal candidate should have a strong technical background combined with extensive experience in managing soft services, ensuring an exceptional employee experience while maintaining operational excellence, compliance, and cost efficiency.

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The candidate should possess excellent stakeholder management skills, a customer-centric mindset, strong leadership capabilities, and a polished personality to effectively interact with senior leadership, employees, and external service providers.

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Key Responsibilities:

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Site Administration & Facility Operations

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- Lead day-to-day administration of the site, ensuring smooth and effective operations.
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- Manage workplace services, employee amenities, and overall office infrastructure.
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- Develop and implement administration policies, processes, and service standards.
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- Ensure high levels of workplace safety, cleanliness, and operational excellence.
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Soft Services Management

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- Manage housekeeping, pantry, cafeteria, reception, mailroom, transportation coordination, landscaping, and pest control services.
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- Monitor vendor performance through defined KPIs and Service Level Agreements (SLAs).
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- Conduct regular audits to ensure service quality and continuous improvement.
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- Drive initiatives to enhance employee workplace experience.
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Vendor & Contract Management

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- Manage multiple facility and administration vendors.
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- Negotiate contracts and ensure cost optimization without compromising service quality.
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- Track vendor performance and ensure contractual compliance.
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- Review invoices, budgets, and operational expenditures.
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Technical Coordination

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- Coordinate with Engineering and Technical Facility Management teams for preventive and corrective maintenance.
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- Support infrastructure upgrades, office renovations, and workspace expansion projects.
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- Understand building systems including HVAC, electrical, plumbing, fire safety, access control, and BMS to coordinate effectively with technical teams.
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Compliance & Safety

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- Ensure compliance with statutory, environmental, health & safety, and security requirements.
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- Support internal and external audits.
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- Drive emergency preparedness, business continuity, and crisis management activities.
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Stakeholder Management

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- Partner with Business Leaders, HR, IT, Security, Procurement, and Finance teams.
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- Handle employee escalations professionally and ensure timely resolution.
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- Deliver high-quality workplace services aligned with business expectations.
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Budget & Cost Control

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- Prepare and manage annual administration budgets.
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- Monitor operational expenses and identify opportunities for cost optimization.
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- Drive continuous improvement initiatives to improve operational efficiency.
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Desired Candidate Profile

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- 10–12 years of experience in Site Administration, Facility Management, or Corporate Administration.
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- Strong technical background with experience working alongside Engineering or Technical Facility teams.
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- Proven expertise in managing soft services across large corporate offices, technology centers, manufacturing plants, or multinational organizations.
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- Excellent leadership and people management skills.
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- Strong vendor and stakeholder management experience.
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- Exceptional communication, presentation, and interpersonal skills.
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- Customer-focused with solid problem-solving and decision-making abilities.
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- High level of professionalism, executive presence, and a positive personality.
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- Experience in workplace transformation or employee experience initiatives will be an advantage.
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Key Competencies

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- Leadership
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- Site Administration
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- Soft Services Management
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- Facility Operations
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- Vendor Management
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- Budget Management
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- Technical Coordination
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- Workplace Experience
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- Compliance & Safety
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- Stakeholder Management
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- Negotiation
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- Communication & Executive Presence
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- Problem Solving
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- Customer Orientation
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- Continuous Improvement
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📌 Office Administration Manager (India)
🏢 Important Group
📍 India