Job Description

About Birlasoft:-

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Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities

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UiPath Project Manager

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Location: Noida & Pune

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Shift: 12:30 PM to 9:30 PM IST

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Experience: 10-14 years overall experience with 5+ years managing UiPath/RPA delivery programs.

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Role Summary: We are seeking an experienced UiPath Project Manager to lead end-to-end automation delivery across development and support workstreams. The role requires strong expertise in UiPath delivery, customer engagement, team leadership, governance management, KPI/SLA tracking, and operational excellence. The candidate will be responsible for ensuring successful project execution, production stability, customer satisfaction, and continuous improvement across automation services.

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Delivery & Project Management

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Manage end-to-end UiPath automation lifecycle including development, deployment, enhancements, and support.

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Drive project planning, resource management, scheduling, risk mitigation, and delivery governance.

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Ensure delivery within scope, timelines, quality standards, and budget.

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UiPath Delivery Oversight

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Strong understanding of UiPath Studio, Orchestrator, Robots, Queues, Assets, Scheduling, and REFramework.

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Monitor bot performance, production incidents, release management, and automation stability.

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Ensure adherence to RPA best practices, security, and compliance standards.

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Customer & Stakeholder Management

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Act as the primary customer-facing delivery lead.

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Conduct weekly operational reviews and monthly governance meetings.

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Provide executive-level status updates, KPI dashboards, risk assessments, and value realization reports.

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Manage customer escalations and ensure high stakeholder satisfaction.

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Team Leadership

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Lead cross-functional teams comprising UiPath Developers, Business Analysts, Support Engineers, and QA resources.

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Drive accountability, productivity, performance reviews, mentoring, and skill development.

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Ensure effective workload distribution and resource utilization.

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Governance & Reporting

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Drive Weekly and Monthly Governance covering Project Progress, SLA/KPI Performance, Incident & Defect Trends, Risks, Issues & Escalations, Resource Utilization, and Automation Pipeline & Roadmap.

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Maintain RAID logs, action trackers, and executive governance reports.

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Metrics Management

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Track SLA Compliance, MTTR/MTTA, Bot Success & Failure Rates, Automation Uptime, Incident & Defect Trends, Delivery Schedule Adherence, Automation Perks Realization, Resource Utilization, Backlog & Ticket Aging, and CSAT.

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Required Skills

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Strong understanding of UiPath platform and RPA lifecycle.

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Experience managing Automation Development and Production Support engagements.

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Strong stakeholder management and customer-facing communication skills.

📌 Project Manager (India)
🏢 Birlasoft
📍 India