Job Description

We're Hiring | Insurance PIVC / Welcome & Renewal Calling Executive

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Looking to build your career in the insurance industry? Join our team and be a part of delivering exceptional customer experiences!

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Position:

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Insurance PIVC / Welcome & Renewal Calling Executive

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Experience:

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1-2 Years

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Key Responsibilities:

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Conduct welcome calls for newly issued insurance policies

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Assist customers with policy renewals and follow-ups

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Explain policy benefits, premium, tenure, and terms & conditions

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Resolve customer queries and coordinate with internal teams when required

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Maintain accurate CRM records and ensure compliance with company guidelines

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Deliver high-quality customer service while meeting productivity standards

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What We're Looking For:

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Excellent communication skills in Hindi (English preferred)

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Experience in insurance telecalling or BPO

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Solid customer handling and objection resolution skills

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Basic knowledge of MS Excel and CRM tools

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Ability to cross-sell insurance products based on customer needs

📌 Customer Support Executive (India)
🏢 Anand Rathi IT
📍 India