- Handle customer inquiries and complaints via phone, email, and chat.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
- Ensure customer satisfaction and provide qualified customer support.
Requirements :
- Freshers are welcome to apply.
- Excellent communication skills in both Hindi and English are mandatory.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma or equivalent; college degree preferred.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to work in a fast-paced environment.
📌 Customer Support Executive (Bengaluru)
🏢 Unstop
📍 Bengaluru
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