Job DescriptionTITLE – Assistant Manager, DME Billing NLOCATION: Mohali / Jaipur NEXPERIENCE: 8–12 Years NPOSITION SUMMARYnWe are looking for a highly motivated and experienced Assistant Manager – DME Billing to lead and manage end-to-end DME Revenue Cycle Operations. The incumbent will be responsible for driving operational performance, client satisfaction, revenue optimization, team development, and process excellence across DME Billing functions. NThe role requires strong expertise in DME Billing, Accounts Receivable (AR), Denial Management, Medicare/Medicaid Guidelines, Commercial Payers, Client Management, and Team Leadership. NKEY RESPONSIBILITIESnOperations Management Nn Manage end-to-endDME Billing operations and ensure achievement of productivity, quality, and financial targets. N Lead multiple teams handling billing, AR follow-up, denial management, payment posting, and appeals. N Monitor operational KPIs and drive continuous improvement initiatives. N Ensure timely claim submission and maximize collections through effective AR management. N Analyze operational performance and implement corrective action plans. NnTeam Leadership & People Management Nn Lead, mentor, anddevelop Team Leads and billing specialists. N Manage workforce planning, resource allocation, and team productivity. N Conduct performance reviews, coaching sessions, and succession planning. N Foster a high-performance and employee-centric work culture. N Drive employee engagement and retention initiatives. NnClient & Stakeholder Management Nn Act as the primary point of contact for internal stakeholders and support client interactions.



N Present operational reviews, performance reports, and improvement plans. N Ensure adherence to client SLAs, KPIs, and contractual commitments. N Collaborate with cross-functional teams including Quality, Training, HR, and Reporting. NnRevenue Cycle Management Nn Drive initiativesto improve collections and reduce denials. N Monitor AR aging and identify opportunities for revenue enhancement. N Ensure compliance with Medicare, Medicaid, HIPAA, and commercial payer regulations. N Review root causes of denials and implement preventive measures. NnProcess Excellence Nn Identify automation and process improvement opportunities. N Participate in transition and migration projects, if applicable. N Drive Lean, Six Sigma, and operational excellence initiatives. N Ensure standardization of processes and best practices. NnEducational Qualifications Nn Graduate in any discipline N Preferred: MBA, PGDM, Healthcare Management, or related qualification N Certifications in Healthcare Revenue Cycle Management will be an added advantage NnDesired Candidate Profile Nn 8–12 years of experience in US Healthcare Revenue Cycle Management. N Minimum 3–5 years of experience in DME Billing operations. N At least 2 years of experience managing Team Leads and large operational teams. N Experience managing teams of 35–85+ FTEs. N Solid understanding ofDME workflows, payer guidelines, and reimbursement processes. N Excellent communication, leadership, and client management skills. N Proven track record of improving operational performance and revenue outcomes. N

📌 Assistant Manager (Punjab)
🏢 Knack RCM
📍 Punjab