Position: Information Desk Staff Company: Bluespirit

Location: Thiruvananthapuram, Kerala, India Contract Details: Full-time Bluespirit, a leading airport company, is looking for a

highly motivated and customer-oriented Information Desk Staff to
join our team at Thiruvananthapuram Airport in Kerala, India. As an
Information Desk Staff, you will be the first point of contact for
passengers and visitors at the airport, providing them with
accurate and timely information and assistance. Key

Responsibilities: - Greet and welcome passengers and visitors at

the information desk - Provide accurate and up-to-date information
about flight schedules, gate changes, baggage claim, and other
airport services - Assist passengers with check-in procedures and
direct them to the appropriate counters - Handle inquiries and
complaints in a qualified and courteous manner - Keep the
information desk area clean and organized - Monitor flight arrivals
and departures to ensure timely assistance to passengers -
Collaborate with other airport staff to ensure smooth operations
and customer satisfaction - Provide support to passengers with
special needs, such as elderly or disabled individuals - Keep track
of lost and found items and assist passengers in retrieving their




belongings - Stay updated on airport policies and procedures to
provide accurate information to passengers - Handle cash
transactions for airport services, such as baggage storage and lost
luggage claims - Assist in emergency situations, such as flight
delays or cancellations, by providing necessary information to

passengers Qualifications: - High school diploma or equivalent -

Previous customer service experience is preferred - Excellent
communication and interpersonal skills - Ability to work in a
fast-paced and high-stress environment - Proficiency in English and
local language - Knowledge of basic computer skills and ability to
learn new software quickly - Ability to handle cash transactions
accurately - Flexibility to work in shifts, including weekends and
holidays - Must be able to pass a background check and obtain
necessary airport security clearance If you are a team player with
a passion for providing exceptional customer service, we encourage
you to apply for this exciting opportunity to be a part of our
dynamic team at Bluespirit. We offer a competitive salary and
benefits package, as well as opportunities for growth and
development within the company. Join us and be a part of the

exciting world of airport operations!

📌 Information Desk Staff Required At Airport (Thiruvananthapuram)
🏢 Bluespirit
📍 Thiruvananthapuram