About HNS Gold Pvt. Ltd.

HNS Gold Pvt. Ltd. is one of India's fastest-growing organized gold buying companies with a solid customer-first approach. We are looking for an enthusiastic, customer-focused, and sales-driven Branch Manager to lead our Wood Street branch and drive business growth.

Key Responsibilities

- Lead and manage the daily operations of the branch.
- Achieve monthly business targets for Gold Buying, Silver Buying, Gold Loan Settlement, and MGIP.
- Increase branch walk-ins through local marketing initiatives, customer engagement, and reference generation.
- Deliver an exceptional customer experience and build long-term customer relationships.
- Guide and motivate the branch team to achieve individual and branch targets.
- Monitor sales performance and implement action plans to improve conversions.
- Ensure compliance with company policies, operational procedures, and documentation standards.
- Conduct daily team briefings and performance reviews.




- Coordinate local promotional activities, corporate tie-ups, and community outreach programs.
- Resolve customer concerns professionally and maintain high service standards.
- Prepare daily, weekly, and monthly business reports.

Desired Candidate Profile

- Graduate in any discipline.
- 2 - 6 years of experience in retail sales, banking, financial services, or customer-facing businesses.
- Proven experience in achieving sales and business targets.
- Strong leadership and team management skills.
- Excellent communication skills in English, Hindi, and Bengali.
- Smart, confident, well-groomed, and customer-oriented personality.
- Ability to build relationships and convert enquiries into business.
- Good knowledge of MS Office and basic computer applications.

📌 Branch Manager (West Bengal)
🏢 HNS GOLD
📍 West Bengal