Technical Expertise

- Strong handson and design experience with:
- Windows & macOS enterprise environments
- Microsoft Intune, MECM/SCCM, Autopilot, Jamf, Modern Workplace
- AVD / VDI / Remote access solutions

- Deep understanding of:

- Endpoint security and Zero Trust principles
- Identitydriven access (Entra ID, MFA, Conditional Access)
- EUC platform integration with ITSM and monitoring tools

- Experience with:

- Digital Experience platforms (Cognix / SysTrack / Endpoint Analytics)
- Automation and standardization strategies

- Ability to produce:

- HLDs, LLDs, architecture diagrams, standards, and roadmaps

Process & Governance

- ITIL / ITSM aligned design approach
- Experience with Architecture Review Boards and CAB
- Understanding of audit, compliance, and regulatory requirements

EUC Architecture & Strategy

- Define and maintain EUC reference architecture and standards
- Design secure, scalable EUC solutions aligned to business needs
- Own the EUC architecture roadmap and modernization strategy

Platform Design & Governance





- Architect device provisioning, management, and lifecycle models
- Define standards for Windows Autopilot, macOS, mobile devices
- Govern tooling usage across EUC (MDM, monitoring, automation)

Security & Compliance Enablement

- Embed Zero Trust principles into EUC design
- Ensure compliance with security baselines and policies
- Collaborate with security teams on endpoint risk mitigation

Digital Experience & Optimization

- Define experience metrics and improvement strategies
- Leverage Cognix / SysTrack insights for proactive optimization
- Reduce incidents through designled experience improvements

Transformation & Stakeholder Leadership

- Lead transition from legacy EUC models to contemporary workplace
- Support POVs, pilots, largescale rollouts, and hypercare
- Act as trusted advisor to business, security, and operations leadersRole & responsibilities

Preferred candidate profile

📌 Tcs is Hiring For EUC Technical Architect (West Bengal)
🏢 Tata Consultancy Services
📍 West Bengal