Operations Team Leader Lead Generation

Location: Noida Sector 15
Salary: 30,000 – 35,000 (In-Hand)

Job Description

We are hiring an experienced Operations Team Leader for our Lead Generation process. The candidate will be responsible for managing a team, monitoring performance, achieving daily targets, and ensuring operational excellence.

Roles & Responsibilities

- Manage and lead a team of Lead Generation Executives.
- Monitor daily team performance, productivity, and attendance.
- Track and maintain operational KPIs and team targets.
- Coach, motivate, and provide regular feedback to team members.
- Ensure quality and process compliance.
- Coordinate with management to improve team performance.
- Monitor dialer performance and resolve basic dialer-related issues.
- Prepare daily and weekly performance reports.

Candidate Requirements





- Minimum 1–2 years of experience as a Team Leader in a Lead Generation, Sales, or BPO process.
- Experience handling outbound sales or lead generation teams.
- Good knowledge of dialer systems
- Strong understanding of KPIs, productivity metrics, and team management.
- Positive communication, leadership, and problem-solving skills.
- Proficient in MS Excel and reporting.

Preferred Skills

- Team Handling
- Lead Generation
- Outbound Sales
- Dialer Management
- KPI Monitoring
- Performance Management
- Sales Operations
- BPO Operations

Gender: Male/Female
Work Location: Noida Sector 15

Interested candidates can call or WhatsApp their resume on: (phone hidden)

📌 Team Leader (Uttar Pradesh)
🏢 Eresolution Consultancy Services
📍 Uttar Pradesh