3. Listening to the calls ensure that the feedback given was applied and Corrective measures were taken.
4. Maintain and share regular reports with the Stakeholders Training team.
5. Measure the scores and take corrective actions accordingly.
6. Publishing weeklymonthly accuracy reports of the samples monitored.
7. Identifying Gaps and redefining the processes and sub processes for reducing cycle time and delay.
Key Requirements ? Education Certificates Graduate Post Graduate qualification, MBA preferred
Key Requirements - Experience Skills ? Have at least 2 years? in Insurance/Sales preferably managing Banks/ Partners??
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