This is a global leader in customer experience management and digital business services, supporting top international brands through innovative customer support solutions.
*About the Role*
Hiring for the International Process. This is a great chance for experienced candidates looking to build a career in the international BPO industry.
*Key Responsibilities*
Handle customer interactions through Chat & Voice support
Resolve customer queries efficiently and professionally
Maintain quality, productivity, and customer satisfaction standards
Document customer interactions accurately
*Eligibility Criteria*
Education:
Graduates
Experience:
Minimum 1 year experience required in BPO
*Skills Required:*
Excellent English communication skills
Technical and nontechnical aptitude
Customer-centric approach
Comfortable with rotational/night shifts
*Salary Structure* 30K CTC to 38k CTC (Depends on your English communication and experience)
*Work Schedule & Benefits*
5 days working
Rotational shifts & week offs
9 hours/day including break
No leaves allowed during first 3 months (except weekly offs)