Role & responsibilities

- Handle international Calls from UK/US customers, providing exceptional customer service to resolve their queries and concerns.
- Process customer requests through various communication channels (phone, email, chat) in a timely and efficient manner.
- Utilize MS Office tools to maintain accurate records of customer interactions and updates.
- Collaborate with internal teams to resolve complex issues and escalate when necessary. Meet performance targets set by the company for AHT, Service Level Agreement (SLAs), and Quality Metrics. Role & responsibilities
- Strong communication skills with excellent verbal fluency in English language. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Basic computer knowledge with proficiency in MS Office applications (Excel).




- Ability to work flexible shifts including rotational shifts.

Preferred candidate profile

Any Undergraduate / Graduate candidate with Good English can apply.

Candidate with 1 yr Customer Service exp can also apply

Candidate Must have excellent communication skills.

Must be comfortable with 24*7 working workplace.

Freshers are most welcomed

Perks and Benefits

Salary upto 3 LPA - 4.50 LPA

19k-32 k In hand

Lucrative Incentives

2500-3500 Monthly Variable

5 Days working

24*7 Shifts / Night shifts

Both side cabs

Job Location : Gurugram

To get your interview scheduled contact below Call/ WhatsApp :

Divya - (phone hidden) (Drop your updated CV)

📌 International BPO- Voice process || customer support || Gurgaon (Delhi)
🏢 WSNE Consulting
📍 Delhi