CONTACT - Lakshit- (phone hidden)

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Good Communication Skills Required

12 to 17 Months Experience

Up to 28,000 In-hand

18+ Months Experience

Up to 32,000 In-hand

Attractive Upselling Incentives - upto 50k

Pure Customer Service Profile

Excellent Growth Chance

Fast Joining Process

1 HR Round

2 Operations Round

3 Versant Assessment

Immediate / ASAP Joining

Roles and Responsibilities

- Provide accurate information to customers regarding products/services offered by the company.

- Resolve customer issues promptly and efficiently while maintaining a high level of service quality.

- Meet performance targets set by the organization for call handling time, resolution rates, and first-call resolution ratios.

- Collaborate with team members to achieve common goals and objectives.

Desired Candidate Profile

- 1-6 years of experience in International BPO/Call Centre environment (preferably US process).

- Strong communication skills in English language (written & spoken).

- Ability to work on international voice processes including upselling opportunities.

- Experience in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.

📌 Tech Mahindra | Voice | Customer Service | Potential upto 50k | Noida (Uttar Pradesh)
🏢 Success Stories Org
📍 Uttar Pradesh