Customer Support Executive (Telangana)

Customer Support Executive (Telangana)

03 Aug
|
GUS EDUCATION INDIA
|
Telangana

03 Aug

GUS EDUCATION INDIA

Telangana

RESPONSIBILITIES ACTIONS Direct Sales :-

- Assist prospective students in the application process, including providing guidance on how to complete the application, collecting required documents, and submitting the application.
- Review and evaluate applications for admission, making decisions on the eligibility of prospective students based on established criteria.
- Provide guidance and assistance to prospective students in securing financial aid and scholarships.
- Communicate with prospective students throughout the enrolment process, providing updates on their application status, answering questions, and addressing any concerns.
- Connecting with prospective students to provide information and answer questions about the program and convert as Sale.
- Collaborate with other departments to ensure a smooth and seamless enrolment process for prospective students.
- Maintain accurate and up-to-date records and files on prospective students.
- Stay current on industry developments and trends and provide insight and recommendations to improve the Sales/Admissions/Enrolment process.

Admin Support:-

- Email Communication whenever required.




- Sales Force Management - Managing Working/Nurturing/Chance pipeline.
- Act as a liaison between internal teams and students.
- Stay abreast of student recruitment trends and best practices.

MINIMUM QUALIFICATION:-

- Graduate Degree.
- Minimum 3 Years+ Experience.

ESSENTIAL SKILLS :-

- Fluency in English
- Excellent organizational and consultative sales skills
- Effective verbal/written communication skills
- Exceptional customer service skills
- Positive attitude and focused
- Ability to creating urgency
- Obtain end-to-end brand and product knowledge
- Utilize consultative approach to close sales

RELEVANT EXPERIENCE:-

- Ability to research, assess, and identify the candidate.
- Ability to work on databases (CRM-SF).

PERSONAL CHARACTERISTICS & BEHAVIOURS:-

- Lead by example,
- Live the core values and drive company culture.
- Self-Motivated
- Adaptability

Please call me between 11 and 6 p.m. at (phone hidden) HR Razvi

Note: Calls will be answered only during the given time, Monday through Friday.

📌 Customer Support Executive (Telangana)
🏢 GUS EDUCATION INDIA
📍 Telangana

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