Job Title: Customer Support Executive International Voice Process (US Telecom)

Job Location:

- Hyderabad(/ Embassy as per business requirement)
- Noida(NSEZ )
- Pune(Hinjewadi )

Employment Type: Permanent | Work From Office (WFO)

Immediate joiners are preferred.

Work Schedule

- Shift: Night Shift
- Working Days: 5 Days a Week
- Weekly Offs: Split Week Off

Process: International US Telecom Inbound Voice Process

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IMMEDIATE JOINERS ALERT!

We're looking for candidates who can join immediately.

If you're available, please send your CV via WhatsApp only to: (phone hidden)

Please note: No calls will be entertained.

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Roles & Responsibilities

- Handle inbound customer calls for US Telecom customers.
- Resolve customer queries and provide appropriate solutions.




- Deliver excellent customer service while maintaining quality standards.
- Document customer interactions accurately in the system.
- Meet productivity, quality, and customer satisfaction metrics.

Eligibility Criteria

- Minimum Qualification: 12th Pass.
- Minimum 1 year of experience in an International Inbound Voice Process (B2C domain mandatory).
- Excellent English communication skills (B2 level / SHL Score: 58 or above).
- Basic computer knowledge with familiarity in MS Office and internet applications.
- Willingness to work in permanent night shifts.
- Comfortable working a 5-day week with split weekly offs.

Documents Required

- Aadhaar Card
- All Academic Documents
- Experience Letters/Proofs
- Valid Photo ID
- Last 3 Months' Salary Slips (for experienced candidates)

📌 Associate/ Sr Associate| US-International Voice| 1+yr| Hyd Pune Noida (Uttar Pradesh)
🏢 Gryphon Hytech Services
📍 Uttar Pradesh