Job Requirements

Job Description – Circle Business Head – Retail (Tamil Nadu & Kerala)

Job Details

- Role: Circle Business Head – Retail (Tamil Nadu & Kerala)
- Function: Sales
- Business: Jewellery – Tanishq
- Reporting To: Regional Business Head & Retail Head – Tanishq
- Level: Group Manager / Divisional Manager
- Location: Chennai
- Lead end-to-end circle business strategy and execution.
- Drive profitable growth, strengthen market leadership, and deliver differentiated customer experiences.
- Accountable for the Circle/Region's business performance and P&L.;

Key Stakeholders

External

- Key customers
- Franchisee partners and staff
- Third-party service providers
- External auditors

Internal

- Corporate team
- Regional team
- Marketing team
- Retail Network team
- Visual Merchandising (VM) team
- Merchandising teams
- ISCM team
- Design teams
- Product and Brand teams
- Enabling teams

Job Requirements

Education

- Post Graduation

Experience

- 15–20 years of overall experience
- 10+ years of people management experience

Behavioural Skills

- Empowering others
- Team and relationship building
- Collaboration
- Thinking big
- Interpersonal effectiveness
- Building effective teams
- Ambiguity tolerance
- Nurturing relationships
- Influencing for impact
- Innate curiosity

Knowledge

- Marketing
- Branding
- Merchandising
- Supply Chain Management
- Business acumen
- Analytical ability
- Vendor management

Team Managed

- Circle Business Managers
- Circle Marketing Manager
- Circle Merchandising Manager
- Circle Designer
- Visual Merchandiser
- Customer Experience

Roles & Responsibilities

Regional Profitability

- Drive regional profitability through hyper-focused strategic interventions.
- Collaborate with functional experts and Circle Business Managers.
- Own and drive the Circle/Region P&L.;
- Enhance customer experience through region-specific offerings.




- Align brand offerings with regional tastes and preferences.
- Expand market share.
- Build customer loyalty.

Key Performance Measures

- Year-on-year business growth
- Financial performance

Strategic Leadership

- Lead regional marketing and branding strategy.
- Guide planning, ideation, and execution of regional campaigns.
- Ensure marketing initiatives align with regional market dynamics.
- Adapt central campaigns to regional preferences.
- Localize branding and communication while maintaining brand consistency.

Product & Merchandising

- Drive regional product and merchandising decisions.
- Optimize store layouts, signage, displays, and product presentation.
- Monitor product performance and customer feedback.
- Refine merchandising strategies to improve sales and customer satisfaction.

Market Research & Analysis

- Identify gaps between customer demand and existing offerings.
- Analyse market trends, competition, and consumer behaviour.
- Identify product development opportunities.
- Use market insights for strategic decision-making.
- Monitor effectiveness of initiatives and refine strategies.
- Maintain strong understanding of:
- Product landscape
- Competitive positioning
- Vendor ecosystem

Key Performance Measures

- Brand recall and consideration
- Customer acquisition
- Customer cohort understanding
- Competition mapping
- Regionalization of products
- Recent product introduction and sell-through
- Inventory control
- Stock turns
- Speed of response to identified market gaps

Talent Management

- Identify and develop high-potential talent.
- Build leadership pipeline for critical roles.
- Mentor ABMs, CBMs, and other employees.
- Encourage participation in Titan's professional development programs.

Creating for the Future

- Provide guidance and approvals for new market expansion.
- Strengthen growth in existing markets.
- Monitor performance of new and upcoming stores.
- Partner with Circle Business Managers on expansion initiatives.
- Drive overall regional expansion.

📌 WiMI Circle Head (Chennai)
🏢 Titan Company
📍 Chennai