Customer Support Associate (India)

Customer Support Associate (India)

03 Aug
|
Eclerx Chandigarh
|
India

03 Aug

Eclerx Chandigarh

India

Client Support Executive (International Voice)

* Manage inbound and outbound calls with international clients

* Understand client concerns and provide effective, timely solutions

* Troubleshoot basic technical and service-related issues

* Maintain accurate records by updating client details in internal systems

* Ensure clear and professional communication at all times

* Meet quality standards, targets, and SLA requirements

* Collaborate with internal teams to resolve complex issues

* Work in rotational/night shifts as per business requirements

Requirements:

* Graduate (or undergraduate with minimum 1 year experience)

* Strong communication and interpersonal skills

* Basic understanding of technical troubleshooting

* Ability to work in a rapid-paced environment

* Flexible for 24x7 shifts

* Good attendance and professional behavior

Pay: ₹20,100.00 - ₹23,100.00 per month

Benefits:

- Flexible schedule
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Associate (India)
🏢 Eclerx Chandigarh
📍 India

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