Job Description – Senior Operations Executive / Floor Manager (Healthcare)

Department: Operations

Industry: Healthcare / Ayurveda Clinic

Timings: 8 to 5 / 12 to 9 (Fixed) (This will be discussed after the selection)

Job Summary

We are looking for a detail-oriented and result-driven Sales Revenue Operations Executive to support the organization’s sales growth, revenue tracking, operational coordination, and customer management activities. The candidate will be responsible for handling sales operations, maintaining revenue reports, coordinating with teams, managing CRM data, and ensuring smooth execution of sales and payment processes.

Key Responsibilities Sales Operations

- Coordinate with sales and consultation teams for lead management and conversions.
- Maintain daily sales records and revenue reports.
- Track sales targets, collections, and pending payments.
- Ensure proper follow-up with patients/customers regarding packages and services.
- Monitor daily, weekly, and monthly revenue performance.

Revenue Management

- Prepare revenue MIS reports and sales performance reports.
- Track billing, payment status, refunds, and outstanding collections.
- Coordinate with accounts and operations teams for revenue reconciliation.
- Ensure accuracy in invoicing and payment entries.

CRM & Data Management

- Update customer details, sales data, and payment records in CRM software.
- Maintain proper documentation and operational records.
- Generate reports related to leads, conversions, and revenue trends.
- Ensure accurate and timely data entry.

Coordination & Operations





- Coordinate with doctors, center managers, and operations teams for smooth service delivery.
- Support business growth initiatives and operational planning.
- Handle customer queries related to services, billing, and packages.
- Assist management in improving operational efficiency and revenue generation.

Required Skills

- Good communication and coordination skills
- Robust knowledge of MS Excel and reporting
- CRM handling experience preferred
- Analytical and problem-solving abilities
- Attention to detail and organizational skills
- Ability to work under pressure and achieve targets

Eligibility Criteria

- Graduate in any discipline
- 3–4 years of experience in Sales Operations / Revenue Operations / Healthcare Operations
- Experience in healthcare, wellness, clinic, or service industry preferred

Preferred Knowledge

- Revenue tracking & MIS reporting
- Appointment, Billing & collection process
- Patient Handling
- Lead management & sales coordination
- Operational workflow management
- Customer relationship management (CRM)

Reporting To: Operations Manager / Business Head / Center Head/Cluster Manager

Interested candidate contact - +91-XXXXXXXXXX/ [email protected]

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Provident Fund

Application Question(s):

- We want little salesy Candidate, Leading the clinic Therapists

Experience:

- Healthcare Operation: 3 years (Required)

Language:

- Comfortable speaking english (Required)

Shift availability:

- Day Shift (Required)

Work Location: In person

📌 Floor Manager (India)
🏢 Pravaayu Healthcare
📍 India