- Prepare and verify dispatch documents (Invoice, E-Way Bill, Delivery Challan, etc.).
- Coordinate with the warehouse team for order picking, packing, and dispatch.
- Schedule and monitor shipments through transporters and courier partners.
- Ensure timely dispatch of customer orders as per delivery schedules.
- Track shipments and provide delivery updates to customers and internal teams.
- Maintain dispatch records and update ERP/Excel reports.
- Coordinate with the Sales, Purchase, and Accounts teams for smooth order processing.
- Resolve dispatch-related issues and follow up on pending deliveries.
- Ensure proper packaging and compliance with company dispatch procedures.
- Maintain transporter records and monitor freight costs.