Company: SST Infotech India Pvt Ltd

Position: System Administrator-Window (L-1)
Location: Greater Noida West (Near Gaur Chowk)
Experience: 2 years to 4 years

Profile Experience:

· A strong understanding of products and technologies, particularly within the Cloud and Datacenter industry, to deliver top-quality service to customers.

· Monitor the market closely to identify potential threats from competitors.

· Demonstrate strong teamwork skills and the ability to lead and support teams in

· challenging and dynamic environments.

· Possess hands-on experience in a Datacenter environment with a solid grasp of its complexities.

· Oversee customer engagement throughout project implementation, service management, and ongoing support.

Technical Abilities:

· Installation, configuration & maintenance of various Windows Servers i.e. 2016, 2019, 2022, 2025.

· Backup and restoration of data from backup servers on Acronis and Veeam backup software management, installation and configuration of Active Directory, joining machines to domain.

· Installation and configuration of MSSQL and MySQL, Backup scheduling and restore database.

· Good Understanding and Knowledge of Webservers like IIS, Plesk and cPanel.

· Knowledge of DNS Records, Domain registration and SSL Implementation.

· Installation, configuration, manage & troubleshooting of DNS Server, DHCP Server, FTP Server etc.

· Having good knowledge of VMware virtualization.

· Must have worked on Windows Servers and managed independently.

· Proficient in using email clients such as Outlook, Thunderbird, Microsoft 365, and

· Google Workspace, with a strong understanding of IMAP, POP3, and SMTP protocols.

· Good knowledge of Email backups and restorations.

· Expertise in installation, configuration, and troubleshooting of Tally.





· Skilled in the installation and configuration of TSplus remote access software.

· Having basic networking skills, including knowledge of IP classes, classless IP,

· subnetting, crossover and straight-through cabling, L1 switch setup, and a foundational understanding of L2 switches.

· Understanding of Data Center Infrastructure like knowledge of NIC cards, storage drives, cabling, backup tape drives, basic knowledge of physical servers work process.

· Ability to understand Customer issues very quickly based on collected information and resolving them efficiently.

· Proficient in providing technical support and communicating with clients via email and phone.

· Solid troubleshooting skills in areas such as printing issues, laptop and desktop

· problems, internet connectivity, and access-related issues.

Role & Manageability:

· Take a proactive and innovative approach to handling support situations.

· Build trust and public relations with key account customers, addressing their issues and responding to their requests at any time.

· Willing to work in 24X7 working hours in shifts.

· Promote the company's image through attitude, professionalism, knowledge, customer-centric approach, and prompt responsiveness to customer needs.

JOB REQUIREMENTS

Academic Education:

· Bachelor degree / Technical degree

Experience:

· Must have minimum 2 years of experience in technical support.

· Knowledge and experience in a data center environment is preferred is must.

Skills:

· Good verbal and written communication and presentation skills

· Team player who is flexible and excels in an entrepreneurial workplace

· Ability to work under pressure

· Fluent in English would be a plus

Others:

· Residing in and around Noida only.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Education:

- Bachelor's (Preferred)

Work Location: In person

📌 Windows Administrator- Cloud Support Engineer (India)
🏢 SST Infotech India
📍 India