- Process Champion
- Closing & Opening of the restaurants
- Training Coordinator for the restaurants
- Ensures complete and timely execution of corporate & local marketing plans
- Rostering for team members
- Champions recognition and motivation efforts
- Maintaining quick, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
- Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Assists Restaurant General Manager in interviewing & hiring team members
- Takes disciplinary action
- Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
- Ensures food quality and 100% customer satisfaction
Qualification & Experience
- Dedication to providing exceptional customer service
- Good communication skills, strong interpersonal and conflict resolution skills
- Exceptional team building capability
- Graduate (stream) or 3 yrs Degree/Diploma in Hotel Management with min 2yrs of work experience wherein 1 yr at supervisory role.
- Age 23 – 30