Team Leader (Durgapur)

Team Leader (Durgapur)

03 Aug
|
TECHNEXT TECHNOSOFT
|
Durgapur

03 Aug

TECHNEXT TECHNOSOFT

Durgapur

- Experience : Above 3 Years

- Education : Graduation/ Under Graduate - Any Specialisation

- Location : Durgapur

- Type of Employment Full time

Job Responsibilities :

- To manage a large & diverse team of agents.

- Candidate would be handling a Team of Call Centre Executives.

- Manage day-to-day activities of team.

- To support & develop agent skill sets.

- To convert all enquiries into appointments

- Publish weekly / monthly review presentations.

- HandlingCall escalations & Inbound & Outbound Customer Service.

- Control of Attrition & Shrinkage.

Skill Set and Experience:

- Excellent Communication skills.

- Positive Excel Knowledge.

- Aggressive towards work .

- Confident towards work.

- Goal oriented.

- Good Team Handling skills.

- Positive Attitude.

Apply now

📌 Team Leader (Durgapur)
🏢 TECHNEXT TECHNOSOFT
📍 Durgapur

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