Sr. Customer Service Executive- Freight Forwarding (Mumbai)

Sr. Customer Service Executive- Freight Forwarding (Mumbai)

03 Aug
|
Afford Group
|
Mumbai

03 Aug

Afford Group

Mumbai

What we require

- Graduate with +5 yrs. of experience in customer service & Operations in a reputed freight forwarding company.
- In-depth know-how about import /export /cross trade business by Sea freight & Air freight On job experience of international freight forwarding job costing and quotations.
- Capability to handle freight enquiries , quotations and coordination with local and international clients.
- Experience in rate & service negotiations with Shipping lines /airlines and overseas agents
- Proficiency in handling MNC clients and execution of time bound & critical sea/air shipments.
- Knowledge about customs procedures and port operations.
- Valuable convincing and problem solving skills.
- Capability to handle freight forwarding operations & customer service independently without supervision.
- Timely job invoicing and preparing job reports.
- Highly aggressive, proactive and pre planned work style.
- Excellent written & oral linguistics skills.

What we Offer

- Excellent salary, perks and standard employment benefits will be offered.
- Wide scope of Career growth opportunities.
- High motivation, Job Appreciation and work satisfaction.
- Exceptional work exposure in all fields of freight forwarding.

📌 Sr. Customer Service Executive- Freight Forwarding (Mumbai)
🏢 Afford Group
📍 Mumbai

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