Job Title: Operations Manager executive

Location: Indore

About company :-

Zivaya is a chain of luxury wellness outlets at major chains of hotels, palaces, airports and lounges across India. We offer premium therapies, beauty, spa & hair treatments.

Responsibilities:

- Manage multiple centers to ensure uniformity in standards- same uniforms, language, front office appearance, and processes across all locations.​
- Implement strict SOPs and systems to maintain consistency and ensure teams follow procedures exactly.​
- Oversee operations for compliance, training, and performance.
- Handle system processes, audits, and daily management for seamless multi-center operations.​
- Develop, update, and implement SOPs, process flows, checklists, and quality controls across locations.
- Coordinate cross-functional teams for operational alignment and consistency.
- Train teams on processes, monitor compliance via audits, and address gaps for efficiency.




- Support new outlet launches with established systems and standards.
- Take complete ownership of centre operations.

Qualifications:

- Bachelor’s in Business Administration, Operations, Retail, Hospitality, or related field.
- 2-6 years of experience in managing multi-location operations (retail, wellness, hospitality, aviation, salon or F&B;).
- Proven SOP creation, process implementation, and operational control expertise.
- Robust analytical, organizational, communication, and training skills.
- Proficient in workflow tools, documentation systems, and MS Office.

Notes: Need to maintain standards like,Starbucks and McDonalds, knows how to restrict the work according to SOPs without any compromise.

Pay: Up to ₹30,000.00 per month

Work Location: In person

📌 operations manager executive (India)
🏢 Zivaya Wellness
📍 India