Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : VMWare Cloud Administration
Positive to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a dynamic approach to problem-solving, ensuring the smooth operation and reliability of critical applications. The position demands continuous monitoring, analysis, and collaboration to maintain system integrity and support business continuity effectively.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.




- Coordinate with stakeholders to ensure timely resolution of complex issues impacting business operations.
- Mentor and guide junior team members to enhance their technical capabilities and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system performance.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in VMWare Cloud Administration.
- Strong knowledge of virtualization technologies and cloud infrastructure management.
- Experience in troubleshooting and resolving issues in multi-tiered application environments.
- Ability to manage and automate cloud resources using scripting and orchestration tools.
- Familiarity with monitoring tools and performance tuning in cloud environments.
- Excellent analytical skills to diagnose and resolve complex system problems efficiently.

Additional Information:

- The candidate should have minimum 12 years of experience in VMWare Cloud Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India