Provincial Automobile Co. Pvt. Ltd. is looking for customer-focused and service-oriented professionals for the position of Service Advisor.
Key Responsibilities:
- Attend customers visiting the service workshop and understand vehicle concerns
- Explain repair requirements, service process, and estimated delivery timelines
- Prepare job cards and coordinate with workshop technicians
- Ensure smooth vehicle servicing process and timely delivery
- Maintain regular customer updates regarding repair status
- Cross-sell value-added services, accessories, and AMC packages wherever applicable
- Ensure customer satisfaction and handle customer concerns professionally
- Coordinate with workshop and spare parts team for effective service operations
- Maintain service records and follow company processes
Eligibility Criteria:
- Graduate / Diploma / Technical qualification preferred
- Experience in Automobile Service / Workshop Operations / Customer Handling preferred
- Freshers with technical knowledge and communication skills may also apply
- Automobile dealership experience will be an added advantage
Skills Required:
- Customer Handling
- Automobile Service Knowledge
- Communication Skills
- Workshop Coordination
- Complaint Handling
- Customer Relationship Management
- Problem Solving
Experience:
- 1 – 5 Years Preferred
Benefits:
- Attractive Salary Package
- Incentive & Growth Chance
- Career Growth with Mahindra Dealership Network
Pay: ₹14,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Service Advisor (India)
🏢 Provincial Automobile
📍 India
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