A CRM is basically the go-to person for making sure customers have a great experience, from the moment they walk in to after they've bought their two-wheeler. They handle things like:

* Greeting and Assisting: Welcoming customers, understanding their needs, and guiding them to the right sales team.

* Handling Inquiries: Answering questions about models, features, pricing, and financing.

* Managing Feedback: Listening to customer comments, both positive and bad, and finding solutions.

* Resolving Issues: Dealing with any complaints or problems customers might have to ensure they leave happy.

* Building Relationships: Keeping in touch with customers, following up after sales, and encouraging repeat business.

* Coordinating with Teams: Working closely with telecallers, sales and finance departments to ensure a smooth customer journey.

Basically, they're all about making sure every customer feels valued and has a positive interaction with the showroom.

Pay: From ₹20,000.00 per month

Benefits:

- Paid time off

Experience:

- Automobile Dealership: 3 years (Required)

Location:

- Lajpat Nagar, Delhi, Delhi (Required)

Work Location: In person

📌 Customer Relations Manager (India)
🏢 Sapphire Bikes
📍 India