Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Salesforce Lightning Web Components
Positive to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain smooth operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring the reliability and efficiency of critical software applications within the organization.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions clearly to support knowledge sharing and future reference.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster their professional growth.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Salesforce Lightning Web Components.
- Experience in developing and maintaining user interface components using modern web technologies.
- Strong understanding of component-based architecture and event-driven programming.
- Ability to debug and resolve issues within complex software environments.
- Familiarity with integration techniques and working knowledge of backend services.

Additional Information:

- The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India