.Role: Customer Service Executive (International & Domestic)

Process 1: Blended Process (70% Chat & 30% Voice )

Process 2: 100% Voice Process

Process 3: Blended Process (90% Chat & 10% Voice )

Location: Noida

Shift: US Shifts

Week Off: 02 Rotational

Work from Office

Job Responsibilities:

- Answer customer queries on Chat and Call.
- Be empathetic when required.
- Listen attentively and provide first call resolution.
- Provide excellent service.
- Maintain high performance on all process metrics
- Any graduate or undergraduate, with a minimum of 06 months of international chat/email or blended process, and with good communication and written skills can apply.
- 05 days a week working
- Rotational shifts and rotational offs.,
- No cab facility is available
- Salary - 35800-42800 In-hand per month

Send CVs to [email protected] for immediate response.

Job Types: Full time, Permanent

Pay: ₹35,800.00 - ₹42,800.00 per month

Benefits:





- Health insurance
- Provident Fund

Application Question(s):

- Only the first round is Virtual.

Do not apply if you cannot attend the final round F2F

- Are you a graduate or undergraduate?
- How much international voice process experience do you have?
- Both positions are work from the office ONLY. Do not apply if you are looking for work from home.
- In how many days can you join if selected?
- What i your current monthly salary (in hand)?
- Cab facility is not available and shifts are 24*7. Proceed if you are 100% comfortable
- Salary for 100% voice process is 42800 in-hand per month CTC – 51,400, and salary for blended voice process is 40800 in-hand per month (CTC – 51,350). Which one do you want to apply for?

Work Location: In person

📌 US Voice & Blended Process -Associate (India)
🏢 Basebiz Private
📍 India