About Us

Zeon Charging is a leading EV charging infrastructure company operating across South India. We are looking for enthusiastic and customer-focused individuals to join our growing team as Customer Support Executives.

Job Role

As a Customer Support Executive, you will be responsible for handling customer queries and ensuring a smooth support experience for users of our EV charging network.

- Candidate must be currently residing in Bengaluru
- Immediate joiners from Bengaluru preferred

Key Responsibilities

- Respond promptly to customer queries via phone, chat, and email
- Assist customers with charging station usage, payments, and app-related issues
- Coordinate with internal teams to resolve customer complaints efficiently
- Maintain accurate records of customer interactions
- Provide feedback to improve customer experience and service quality

Shift Details

- Day Shift: Work from Office (Kengeri, Bengaluru)
- Night Shift: Work from Home

Eligibility Criteria

- Excellent communication skills
- Fluency in English (mandatory)
- Proficiency in Kannada or Hindi (mandatory)
- Freshers with strong communication skills are encouraged to apply

CTC

₹2,38,184 – ₹2,81,804 per annum




(Depending on performance during the selection process)

Benefits

- Flexible Schedule
- Health Insurance
- Internet Reimbursement
- Leave Encashment
- Provident Fund

Interview Process

Online Interview

If you are passionate about customer service and looking to grow in a fast-growing EV industry, we encourage you to apply.

Job Type: Full time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Flexible schedule
- Health insurance
- Provident Fund

Application Question(s):

- 1. Are you fluent in English?

Yes / No

- 2. Are you willing to work on rotational shifts?

 Yes / No

- 3. This role requires working on all weekends (Saturday & Sunday) with one weekly off on a weekday (Mon–Fri) only.. Are you comfortable with that?

 Yes / No

- 4. We operate on all government/public holidays (with double pay). Are you willing to work on these days?

 Yes / No

- 5. Do you have access to a quiet workspace and reliable internet connection (for night shifts)?

 Yes / No

- 6. Are you located in Bengaluru OR willing to relocate?

 Yes / No

Language:

- Kannada, English, Tamil & Hindi (Required)

Work Location: In person

📌 Customer Support Executive – Kannada (In-person at Kengeri, Bengaluru) (India)
🏢 Zeon Electric Private
📍 India