Job Description

Program Manager

Airtel Hyderabad, Andhra Pradesh, India (On-site)

About the Role

This role is responsible for project management and service delivery of all products & services in Enterprise network business (B2B).

- Project management, planning and scheduling implementation of MPLS services.

- On Time, within budget Implementation of the complete project

- Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.

- Enhance service delivery experience for the customer & revenue for the organization

Responsibilities

- Project management, planning and scheduling implementation of MPLS services.

- On Time, within budget Implementation of the complete project.

- Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.

- Enhance service delivery experience for the customer & revenue for the organization.

- Customer engagement & communication.

- Project kick off meeting/call with Customer.

- Resolution of customer dependencies.

- Share Project Plan with the customer e2e tracking & monitoring of project delivery.

- Proactive & timely project status update to the customer.

- Project Stage tracking & ensure timely delivery.

- Project follow ups, escalations and constraint resolution.

- Delivery of third party media/bandwidth.





- Customer CPE integration & testing.

- Schedule planned activities with the customers.

- Accelerate & Maximize revenue by faster deployment of project.

Required Skills

- Experience of working in Network B2B Projects as Network management L1 / L2 / L3.

- Ability to work independently and as a team player.

- Solid problem determination and resolution skills.

- The resources should be equipped with deep trouble shooting experience.

- Minimum 3 yrs of exp in Routing, switching and SDWAN.

- Basic Configuration management experience.

- Experience in managing Routing, Switching, Firewall, IPS etc. vendor management.

- Active CCNA / CCNP certification with hands on SD-WAN experience.

Qualifications

- Bachelor's degree (B.E / B.Tech./BCA/ BSC(IT)/MCA/MSC(IT) .

- 3+ years of experience in Routing, switching and SDWAN.

Job Functions

- - Project Management

- Information Technology

- Skills

- Program Management

- Analytical Skills

- Routing

- Network Switches

- CCNA

- CCNP Security

- SD-WAN

- Troubleshooting

- Firewalls

- Enterprise

#BAL

Job Snapshot

Updated Date

28-07-2026

Job ID

Job_9962

Department

Network

Location

AP-Hyderabad-Splendid Towers-Circle, Hyderabad, Andhra Pradesh, India

Experience

5 - 10 Years

Employee Type

Employee

📌 Program Manager (Andhra Pradesh)
🏢 Airtel India
📍 Andhra Pradesh