3+ years of experience | Location: Ahmedabad

No salary bar for the right candidate

2 Positions open

Timing: 3:30 PM to 1:00 AM
5 days a week

The role of Customer Integration / API / EDI Analyst is to support customers in integrating customer data systems with the ERP systems. This is done though supporting API integrations, configuring and maintaining customer/partner EDI communications, and providing other integration data as needed. The Customer Integration team works directly with customers, third party integrators, and internal departments.

Key Responsibilities

- Provide integration support for the Vendor’s API, validating proper setup and use when applicable.
- Analyse, design, and develop customer EDI integrations; including communication setup, map editing, and business rule processes.
- Attend team meetings as an active participant providing input on current issues/tasks and feedback on completed items.
- Communicate effectively with team members, end users, and customers.
- Monitor for errors within EDI Package (ARCESB Integration or Manual EDI Process).
- Work with customers on data integrity issues.
- Document processes and process changes.
- Act as a liaison between internal customers and external customers, researching a providing answers to data questions.




- Escalate items to management or software developers as needed.

Minimum Qualifications

- A.S. (Associate Science) in Information Technologies (2021 or earlier graduation), 2 years’ of experience with EDI data, or 2 years of SQL/Database experience.
- Understanding of database structure and ability to query database elements for research.
- Ability to work in both a team environment and independently.
- Time Management.
- Analytical skills, the ability to solve problems that may come up during a typical work day.
- Robust written and verbal communication skills.
- Solid interpersonal skills with end users, customers, and management.
- Ability to communicate IT terminology to someone that does not understand technical terms.
- Fluent in English.

Preferred Qualifications

- Understanding of structured data such as XML/JSON.
- Understanding of Web Services/API’s (SOAP/REST).
- Database fundamentals including querying and updating tables using SQL.
- EDI Translation Software Information.
- ARCESB B2B Integrator.
- Transaction Sets: 810 (Invoice), 846 (Inventory Advice), 850 (Purchase Order), 855 (Purchase Order ACK), 856 (Advance Ship Notice).

2 Positions open

Location: Ahmedabad

Time: 3:30 PM to 1:00 AM
5 days a week

📌 Customer Integration / API / EDI Analyst (India)
🏢 iSageBrum Technologies
📍 India