Role 2 ) Business Analyst / Requirements Engineer with Insurance ( Mandatory )

Role Description

We are seeking a highly motivated and detail-oriented Business Analyst / Requirements Engineer to identify, analyze, document, and manage business and system requirements across enterprise projects.

The role involves acting as a bridge between business stakeholders and technical teams, ensuring that business needs are translated into clear, testable, and implementable requirements while supporting successful project delivery and ongoing application enhancements.

Key Accountabilities & Responsibilities

Requirements Engineering & Business Analysis

- Lead and facilitate requirements gathering, analysis, documentation, validation, and management activities.
- Translate business needs into clear functional and non-functional requirements.
- Create and maintain:
- Business Requirement Documents (BRDs)
- Functional Specifications
- User Stories and Acceptance Criteria
- Requirements Traceability Matrix (RTM)
- Process Flows and Diagrams
- Gap Analysis and Impact Assessments
- Ensure requirements traceability throughout the project lifecycle.
- Collaborate with stakeholders, product owners, developers, and testers to ensure requirement clarity and completeness.
- Define and document system interfaces, workflows, and solution components.
- Support test preparation by defining expected functional outcomes and testable requirements.

Stakeholder & Project Coordination

- Act as a liaison between business, technical, and delivery teams.
- Facilitate workshops, requirement discussions, reviews, and validation sessions.
- Manage stakeholder expectations across complex enterprise environments.
- Support project implementation, change management, and production deployment activities.
- Participate in Agile ceremonies including stand-ups, retrospectives, reviews, and planning sessions.

Analysis,



Quality & Continuous Improvement

- Analyze business processes and recommend improvements.
- Perform impact analysis and support solution design activities.
- Investigate application issues and coordinate resolution activities.
- Maintain system documentation, configurations, business rules, and control tables as required.
- Ensure quality, completeness, and consistency of requirements and associated documentation.
- Contribute to ongoing process optimization and operational excellence initiatives.

Insurance Domain

- Experience in Life Insurance domain.
- Knowledge of insurance products, policy administration systems, and contract administration processes.
- Understanding of insurance business processes and market trends.

Key Competencies & Skills Required

Technical Skills

- Strong Business Analysis and Requirements Engineering fundamentals.
- Experience gathering, documenting, and managing business and system requirements.
- Solid analytical and problem-solving skills.
- Ability to translate business requirements into technical specifications.
- Knowledge of process modelling and documentation techniques.
- Basic understanding of SQL and data analysis concepts.
- Experience working in Agile delivery environments.
- Strong documentation, presentation, and stakeholder management skills.
- Ability to understand complex technical ecosystems and business processes.

Behavioral & Soft Skills

- Excellent verbal and written communication skills.
- Strong interpersonal and collaboration abilities.




- Proactive approach to identifying issues and proposing solutions.
- Willingness to learn and adapt in changing environments.
- Ability to work effectively with global and cross-functional teams.
- Strong organizational and prioritization skills.
- Ability to communicate complex concepts to both technical and non-technical audiences.
- Professional, customer-focused, and solution-oriented mindset.

Nice to Have

Requirements Engineering & Tools

- IREB / CPRE certification or knowledge of Requirements Engineering standards.
- Experience with JIRA, ALM, and related requirement management tools.
- Data modelling experience.
- Ability to analyze source code with development teams.

Cybersecurity Domain

- Exposure to:
- User Access Management (UAM)
- RBAC
- SIEM
- EDR
- Threat Intelligence
- Security Operations (SOC)
- Cloud Security (AWS, Azure, GCP)
- Encryption and Data Protection
- NIST, ISO 27001, GDPR, HIPAA frameworks
- Familiarity with tools such as:
- Microsoft Sentinel
- Splunk
- CrowdStrike
- Microsoft Defender
- SOAR Platforms
- CASB
- CNAPP
- CIEM Tools

Technical & Delivery Exposure

- Experience with distributed/global teams.
- Exposure to application support, system integration, cloud, infrastructure, or hybrid IT environments.
- Experience working with enterprise-scale projects and multi-stakeholder environments.

Experience & Qualifications

- Bachelor's or Master's degree in Information Technology, Computer Science, Business Analysis, Insurance, Engineering, or a related field.
- 4 10 years of experience in Business Analysis, Requirements Engineering, or a related role.
- Experience working in Agile project environments.
- Strong understanding of business processes, requirement lifecycle management, and stakeholder engagement.

Required Skill Profession

Business Operations Specialists

📌 Business Analyst (Mumbai)
🏢 CIEL HR
📍 Mumbai