Join Our Journey at VuNet

VuNet is a pioneer in Business Journey Observability, leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys — empowering proactive issue resolution, operational resilience, and superior user satisfaction.

If you’ve ever used instant payment systems like UPI, chances are you’ve already experienced the power of our platform — we monitor over 28 billion digital transactions monthly (that’s equal to watching 3 years of tik-tok videos), touching 300 million users with leading banks and financial institutions.

VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM’s AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia.

We’re building a new category of observability purpose-built for complex digital journeys — across payments, lending, core banking and more — already powering some of the largest banks in India and MEA.

Your Role: Observability Engineer

As an Observability Engineer, you will be responsible for monitoring and maintaining IT infrastructure health through NOC operations, ensuring SLA adherence, and managing incidents (including P1/Major). You will work in a 24x7 shift environment, utilize ITOM/ITSM tools for proactive issue detection, and collaborate across network, server, application, and database layers. Strong communication, reporting, and a continuous learning mindset are essential for success in this role.

Are you excited to be a part of VuNet's trailblazing team? Join VuNet and make a difference

Roles & Responsibilities





- Excellent verbal / Written communication (Added Written as well) and good attitude.
- Flexible to work in shifts that includes night shift
- Basic understanding of process and importance of it along with managing reports/documentation.
- Experience in working at NOC / Command Centre driven using SLA, Experience in ITIL Incident Management and Major / P1 incident management
- Fluency in MS Excel, power-point is required.
- Monitor infrastructure, applications, and services using observability tool to ensure system availability and performance.
- Analyze alerts to identify trends, anomalies, or early warning signs of incidents.
- Participate in bridge calls during major incidents and provide real-time monitoring insights to aid in resolution.
- Maintain monitoring docs and share regular reports on alerts, trends, and system performance to support quick response and improvements.
- Support continuous improvement efforts related to observability, noise reduction, and operational excellence.

What You Bring

Mandatory Skills

- Preference to the candidates who have experience in NOC monitoring tools such as (ITOM, ITSM) as L1 resource.
- Willingness to learn new technologies and upgrade themselves as and when required.
- Understanding of infrastructure and flow, how all the components work hand in hand (Network, server, application and database).




- Strong analytical skills with the ability to handle pressure during incident situations.
- Practical experience in incident, problem, and change management is preferred.

Good to Have

- Positive verbal and written communication skills to connect with customers at varying levels of the organization.
- Ability to operate independently and make decisions with little direct supervision.

Additional Information

- Should be open to work in 24*7 shifts.

What We Offer

Life at VuNet: Building the Future Together

At VuNet, we’re building a world-class observability platform, proudly Made in India — and we're just getting started.

We’re a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious — especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI.

More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team.

If you’re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team — you’ll feel right at home at VuNet.

Benefits For You

- Health insurance coverage for you, your parents, and dependents.
- Mental wellness and 1:1 counselling support.
- A learning culture that promotes growth, innovation, and ownership.
- Transparent, Inclusive, and high-trust workplace culture.
- New Gen AI and integrated Technology workspace.
- Supportive career development programs to expand your skills and enhance expertise with various training programs.

📌 Observability Engineer (India)
🏢 VuNet Systems
📍 India