Customer Support Executive – Voice Process (India)

Customer Support Executive – Voice Process (India)

03 Aug
|
Customer Support Executive – Voice Process
|
India

03 Aug

Customer Support Executive – Voice Process

India

This is a full-time, work-from-office opportunity for freshers and experienced candidates who are fluent in Tamil, Telugu, Malayalam or Konkani.

Job Location: Hebbal, Bangalore

Job responsibilities

- Handle customer queries professionally over inbound or outbound calls.
- Understand customer concerns and provide appropriate resolutions.
- Record customer interactions accurately in the company system.
- Escalate unresolved issues to the appropriate team.
- Meet process quality, attendance and productivity requirements.
- Maintain a professional and customer-friendly approach during calls.

Eligibility

- Undergraduates and graduates may apply.
- Freshers and experienced candidates are eligible.
- Must be fluent in at least one of the following languages:
- Tamil
- Telugu
- Malayalam
- Konkani
- Basic English communication skills are required.
- Candidates must clear the company’s communication assessment with the required score.
- Must be willing to work from the office in Hebbal, Bengaluru.
- Must be comfortable with rotational shifts and a six-day working week.

Work location

Hebbal, Bengaluru,



Karnataka

This is a work-from-office position.

Working schedule

- Six days working
- One rotational weekly off
- Nine-hour rotational shift
- Available shift window: 6:00 AM to 12:00 AM
- Actual shift allocation will depend on process requirements and company transport and safety policies.

Salary

Tamil, Telugu and Konkani candidates

- Monthly CTC: ₹20,000
- Approximate monthly take-home salary: ₹16,000

Malayalam candidates

- Monthly CTC: ₹20,000
- Approximate monthly take-home salary: ₹16,000
- Additional Malayalam language allowance: ₹1,800 per month

Additional benefits

- Shift allowance as per company policy
- One-way travel support for eligible outstation candidates
- Seven days of temporary accommodation for eligible outstation candidates
- Chance to work with an established MNC
- Freshers can start their careers in customer support

Pay: ₹16,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Customer Support Executive – Voice Process (India)
🏢 Customer Support Executive – Voice Process
📍 India

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