LNT/-FMAH/1758104

- RELT-Realty
- Mumbai

- Posted On 29 May 2026

- End Date 25 Nov 2026

- Required Experience13 - 17 years

Skills

Knowledge & Posting Location

Vendor Management Operations Management Facilities Management Project Management

Minimum Qualification

Bachelor of Engineering (BE)

Job Description

#LI-DNI

Resident Interaction and customer Handover:

- Co ordination with the CRM for the customer inspection and handover slot bookings.

- Handling customer complaints and queries during the handover or inspection and assuring all the mentioned issues have been rectified.

- Assuring smooth and effective transition of flats from the construction phase to the possession phase

- Co-ordination with the project team to track the progress of individual flats and ensure that they are completed in all aspects for a smooth inspection and handover.

- Conduct thorough inspections to identify any deficiencies, defects, or quality issues that need to be addressed before handover.

- Maintaining accurate records of flat inspections,



identified issues, and the resolution process. #LI-DNI

- Manage the defect rectification process post-handover by coordinating with project team to ensure timely resolution of any issues that may arise after possession.

- Regular reports to be prepared on handover progress, including the refurbishment status of individual flats, key handover details, track of the overall data (sold & unsold units, PDL raised, 100% payment done, Registration & possession done units).

- Ensuring customer satisfaction and maintaining the quality of the company by delivering satisfactory customer service through solving all their issues and concerns.

- Coordinating with the maintenance team and assuring and guiding them in timely collection of CAM.

- Excellent communication skill, verbal and written

- Should have handed over 3000+ apartments

#LI-DNI

📌 Manager- Facility Management and Handover (Mumbai)
🏢 Larsen and Toubro
📍 Mumbai