- Troubleshooting integration issues between partner systems
- Implementing automations
- ITOM Discovery and Service Graph Connector setup and configuration
Basic Qualifications
- Requirements gathering
- Solution Design
- Impact assessment on new solutions
- ITSM solution implementation experience
- Configuring scripts
- Configuring the catalog forms and workflows
- System integration testing and unit testing
- UAT support
- Code review and migration from one environment to other workplace
- Production rollout and verification
- Platform upgrades and patching
Certification
CSA (Minimum)
📌 ServiceNow Architect (India)
🏢 BitString IT Services
📍 India
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