- Understanding of the travel industry
- Good written and oral communication skills - Speak clearly and persuasively in positive or negative situations; gets clarification; respond to queries
- Maintain record of communication with guests, vendors.
- Valuable negotiation skills
- Time management
- Business acumen - understand implication of decisions, changes, learn about market and competition.
- Good computer and social media skills

Operations Role Requirement

- Synthesise diverse information, understand itineraries, trip plans and prepare schedule of activities
- Regular updating of schedules and activity chart.
- Follow up with hotels / cab agencies etc to ensure timely deliveries (reconfirming hotel bookings, pick up timings etc)
- Friendly follow up with guests for payments
- Update the guests regarding the trip activities and plans




- Coordinate with hotels / vendors for B2B rates (negotiate ), bookings
- Maintain/update records of payments (guests, vendors, external).
- Follow up with vendors for invoices, refunds and reconciling the records.
- Maintain the database of vendors / rates etc.

This is a role that requires commitment and engagement. The timings would depend on various trips happening

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s):

- Current CTC & Expectation
- Notice Period

Experience:

- Travel Industry: 3 years (Required)

Language:

- English (Required)

Location:

- Baner, Pune, Maharashtra (Required)

Work Location: In person

📌 Travel Operations Executive (India)
🏢 Ease India Travel
📍 India