Job Description: Hotel Housekeeping Associate

Department: Housekeeping / Rooms Division

Reporting To: Floor Supervisor / Executive Housekeeper

Shift: Rotational (Morning, Evening, and Weekends)

Role Overview

The Hotel Housekeeping Associate is the heartbeat of our guest satisfaction. In the hotel industry, a room is more than just a place to sleep—it is a product. Your role is to ensure that every guest walks into a room that feels brand new, impeccably clean, and perfectly staged.

Essential Duties & Responsibilities

1. Guest Room Mastery

- Transform "stay-over" and "check-out" rooms into pristine environments by following the 15-point cleaning checklist.
- Change bed linens and "triple-sheet" beds according to brand standards.
- Deep clean bathrooms, including scrubbing tiles, polishing chrome, and ensuring mirrors are streak-free.

2. Presentation & Aesthetics

- Arrange furniture, pillows, and decor to the exact "look" required by the hotel.
- Replenish guest amenities (soaps, shampoos, robes, slippers) and refreshment centers.
- Vacuum carpets and mop hard flooring to remove all traces of previous occupancy.

3. Quality Control & Safety

- Identify and report maintenance issues (leaky faucets, frayed carpets, or flickering lights) immediately via the hotel's mobile app or logbook.
- Handle all cleaning chemicals safely according to SDS (Safety Data Sheets) and use personal protective equipment (PPE).
- Maintain the security of guest belongings; strictly follow the "Lost & Found" policy.

4. Public Area & Back-of-House





- Maintain the "Stage Presence" of the hotel by keeping hallways, elevators, and vending areas clear of debris.
- Ensure the housekeeping trolley is stocked, organized, and never left unattended in hallways.

Requirements & Qualifications

- Hospitality Mindset: A "Guest-First" attitude. You should be comfortable greeting guests in the hallway with a warm smile.
- Physical Agility: This is a physically demanding role. You must be able to push a heavy laundry cart and perform repetitive motions (scrubbing, reaching, bending).
- Time Management: Ability to meet the "minutes per room" quota (usually 25–40 minutes depending on room type) without sacrificing quality.
- Discretion: Respect for guest privacy and the ability to maintain confidentiality.

Technical Skills

- Familiarity with industrial cleaning equipment (vacuum cleaners, steam cleaners, floor polishers).
- Basic knowledge of Property Management Systems (PMS) or mobile housekeeping apps is an advantage.

The Perks of the Job

In a hotel, the Housekeeping team is the front line of luxury. We provide the comfort that keeps guests coming back."

- Uniforms: Professional attire provided.
- Growth: Opportunity to move into roles like Room Inspector, Housekeeping Coordinator, or Floor Supervisor.
- Benefits: Access to staff dining, travel discounts, and health benefits (for full time associates).

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

- Food provided
- Provident Fund

Work Location: In person

📌 Housekeeping Associate (India)
🏢 Nasiklub Hotel
📍 India