Location: Mumbai (Hybrid/In office as per project need)
Experience: 5+ Years
Notice Period: Immediate Joiners Only
Job Description
We are looking for a highly skilled and experienced ServiceNow HRSD BPC Developer to join our team in Mumbai. The ideal candidate will have strong hands-on experience in ServiceNow HRSD (Human Resources Service Delivery) with a focus on BPC (Best Practice Configuration) and possess the CIS-HR (Certified Implementation Specialist – Human Resources) certification.
Key Responsibilities:
- Design, develop, and implement solutions within the ServiceNow HRSD module using BPC principles.
- Configure and customize HR Service Delivery components such as:
- Lifecycle Events
- Case and Knowledge Management
- Employee Service Center
- HR Integrations
- Collaborate with HR stakeholders and business analysts to gather and analyze requirements.
- Ensure alignment with ServiceNow best practices and HRSD architecture.
- Perform unit testing, integration testing, and support UAT activities.
- Provide technical leadership in ServiceNow HRSD implementations and upgrades.
- Prepare and maintain technical documentation including design specs, configuration guides, and SOPs.
- Support incident resolution,
problem management, and change requests related to HRSD.
Required Skills & Qualifications:
- Minimum 5 years of hands-on experience in ServiceNow development and configuration.
- Strong expertise in HRSD module with proven experience on Best Practice Configuration (BPC).
- Mandatory ServiceNow CIS-HR certification.
- Solid understanding of HR processes and workflows.
- Proficient in scripting (JavaScript), Flow Designer, and integration techniques (REST/SOAP).
- Experience working in Agile/Scrum environments.
- Strong problem-solving and communication skills.
Good to Have:
- Experience with ServiceNow integrations (Workday, SAP, etc.)
- Exposure to other ServiceNow modules like ITSM, CSM, or Security Operations.
- Knowledge of ServiceNow App Engine and Scoped Applications.
Why Join Us?
- Opportunity to work with leading ServiceNow experts and innovative HR tech solutions.
- Collaborative and growth-focused work environment.
- Competitive salary and advantages.
Apply Now if you are a passionate ServiceNow professional ready to drive transformation in HR Service Delivery.