- Follow up with customers for overdue loan / EMI payments
- Visit customers directly for collection and recovery activities
- Maintain daily collection reports and payment records
- Coordinate with branch staff regarding pending accounts
- Negotiate repayment schedules with customers
- Ensure timely recovery and achieve collection targets
- Handle customer queries professionally
- Update management on recovery status regularly
Requirements
- Any Degree / Plus Two
- Positive communication and negotiation skills
- Field work experience preferred
- Basic computer knowledge
- Two-wheeler and valid license preferred