Job Title: Customer Support Associate (Voice / Chat Process)

Location: Bhopal
Job Type: Full-Time

Job Summary

You will be responsible for assisting customers, resolving queries, and delivering a positive customer experience while maintaining service quality standards.

This opportunity is suitable for both freshers and experienced professionals interested in building a career in customer support.

Key Responsibilities

- Handle customer interactions through Voice or Chat.
- Resolve customer queries accurately and professionally.
- Record customer interactions in CRM systems.
- Escalate unresolved issues when required.
- Meet service quality and productivity targets.

Requirements

- Minimum Qualification: 12th Pass.
- Freshers and experienced candidates can apply.
- Good communication skills in English.
- Basic computer knowledge and MS Office.
- Willingness to work in rotational shifts.
- Customer-focused attitude and problem-solving skills.

Pay: ₹13,000.00 - ₹15,000.00 per month

Advantages:

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Customer Support Associate (Voice / Chat Process) (Bhopal)
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