- The Client relationship executive is the link between the client and the entire agency team.
- Along with their team the client relationship executive acts as both the salesperson for the agency and as the client's representative within the agency.
- The advertising Client executive also leads the agencies ideas presentation, ensuring the ideas remain faithful to the brief and that it is kept within the time frame and budget.
- The most significant task in account management is to design the brief; a well targeted brief can be the making of a great campaign. While the work varies depending on the agency, account managers are normally responsible for client budgets, for managing the work of account executives and performing a range of related administrative functions.
- Creating a portfolio of client accounts and monitoring the ongoing activities related to them. Managing, reviewing progress and delivering the client’s advertisement projects.
- Conducting meetings with the clients as well as informing them about the current work status of their projects.
- Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
- Work with the team to add clients / Business generation of the company Identifying accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained.
- Monitoring work performance of colleagues and setting sales targets. Recruiting and training new account executives.
- Understand client goals and translate briefs into clear instructions for internal teams.
- Coordinate projects, manage timelines, revisions, and ensure on-time delivery of quality work.
Requirements:
- 2+years in Client Relations
- English communication Fluency Mandatory
- Strong communication and client-handling skills
- Ability to manage multiple projects and deadlines
- Experience in agency/client servicing roles preferred
Work conditions:
- Travel : Mostly office based but can involve travel within the working day to visit clients.