- Manage the complete customer lifecycle from booking to possession.
- Handle customer queries, complaints, and escalations.
- Coordinate with Sales, Accounts, Legal, and Project teams.
- Monitor payment collections and customer documentation.
- Maintain CRM records and prepare MIS reports.
- Ensure timely registration, possession, and after-sales support.
- Ensure compliance with RERA and company policies.
- Lead and manage the CRM team to deliver excellent customer service.
Required Skills:
- Strong communication and customer relationship skills.
- Experience in Real Estate CRM operations.
- Knowledge of CRM software and MS Office.
- Leadership, problem-solving, and team management abilities.
- Please share your cv on (phone hidden)
Pay: ₹40,000.00 - ₹50,000.00 per month
Perks:
- Flexible schedule
- Provident Fund
Work Location: In person
📌 CRM Manager (Bhubaneswar)
🏢 PROPERTIEE.COM GLOBAL PRIVATE
📍 Bhubaneswar
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