Customer Support Executive (Remote)

Job Title: Customer Support Executive
Work Mode: Remote (Work From Home)
Training Location: Head Office (30 Days)

About the Role

We are looking for enthusiastic and customer-focused Customer Support Executives to join our growing team. If you have excellent communication skills and enjoy helping customers, we'd love to hear from you.

Responsibilities

- Handle customer queries via calls, emails, chat, and WhatsApp.
- Resolve customer concerns in a professional and timely manner.
- Coordinate with internal teams to ensure quick issue resolution.
- Maintain accurate records of customer interactions.
- Deliver an exceptional customer experience while meeting service quality standards.

Requirements

- Excellent verbal and written English communication skills.
- Previous customer support experience is preferred but not mandatory.
- Comfortable using computers and CRM tools.
- Solid problem-solving and interpersonal skills.




- Reliable internet connection and a laptop/desktop for remote work.

Work Arrangement

- Remote (Work From Home) after successful completion of training.
- Mandatory 30-day training at our Head Office.
- Candidates must be willing to attend the full training period before transitioning to remote work.

Why Join Us?

- Work remotely after training.
- Opportunity to grow within a fast-growing e-commerce company.
- Supportive team environment.
- Performance-based growth opportunities.

Apply now if you're passionate about customer service and ready to build your career with us!

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Commuter assistance
- Food provided
- Health insurance
- Paid sick time
- Paid time off

Work Location: Hybrid remote in Ludhiana, Punjab (Ludhiana)

📌 Customer Support Executive (Remote) (India)
🏢 Kwabey
📍 India