Job Description:

- Incident & change Management supporting Cisco UCCE Contact Center Platforms.

- Cisco ICM/CCMP/CVP/CUIC & troubleshooting.

- Scripting for call flow changes.

- Exposure on CISCO IVR Call Studio platform.

- Should be having work experience on CUCM/UCCE/CVP platform.

- Should have strong verbal & written communication skills.

- Sound understanding of end-to-end VOIP Telephony Architecture.

- Sound understanding of UCCE and CVP Call Flows.

Requirements

Job Details:

Experience: +5 years.

Location: Remote

Salary: Depends on experience and skills

Notice period: 30 days

Education Requirement

Bachelors in Engineering or BTech (Computer Science or Telecom)





Bachelor in Engineering requirement is waived for Candidates who have CCIE and any bachelor’s degree.

Certifications Preference (not required)

CCIE (Collaboration)

CCNP (Collaboration)

CCNA

Advantages

Compensation and Benefits

Excellent Compensation and Benefits.

Company Sponsored Training and Certification Programs

Communication Skills

Excellent verbal and written Communication Skills Required

- Date Opened 06/06/2024
- Job Type Full time
- Industry IT Services
- Work Experience 5+ years
- Salary DOE
- City Delhi
- State/Province Delhi
- Country India
- Zip/Postal Code 110070

📌 UCCE Engineer (Delhi)
🏢 MDS Global IT
📍 Delhi