Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : Spring Boot
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues effectively.
- Mentor junior team members to enhance their problem-solving capabilities.
- Continuously improve support processes to increase efficiency and reduce downtime.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Spring Boot.
- Strong knowledge of application lifecycle management and troubleshooting techniques.
- Experience with monitoring tools and incident management systems.
- Ability to analyze logs and system metrics to identify root causes of issues.
- Familiarity with integration of Spring Boot applications with databases and external services.
- Good communication skills to collaborate effectively with cross-functional teams.

Additional Information:

- The candidate should have minimum 8 years of experience in Spring Boot.

- This position is based at our PDC2C - SEZ location.

- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India