Location: Surat Only(Local candidates can apply only)
Job Title: Customer Relationship Manager (CRM)
We are looking for an enthusiastic and ambitious candidate who can join our team as a Customer Relationship Manager. The candidate should have exceptional communication skills with creative and helpful mindset. We want a strategic-thinker who can understand our customers’ requirement and fulfill them promptly.
Key Responsibilities
- Providing excellent customer service
- Resolving customer issues and complaints promptly and efficiently
- Identifying and qualifying the sales leads
- Building relationships with potential customers and understanding their needs
- Delivering engaging sales presentations and demos
- Negotiating and closing deals with customers
- Hitting your sales goal and exceeding expectations
Required Skills
- Fluent English
- Excellent Communication Skills
- Problem-Solving Skills
- Interpretation Skills
- Critical thinking
- Efficient Customer Support
- Persuasive presentation of our product/service
- Lead Generation
- Lead Management
- Daily communication with US-based clients
- Experience in handling international client (preferred)
Benefits:
- Fast-paced and exciting work environment
- Opportunity to work with a team of talented and dedicated professionals
- Competitive salary package
- Chance to make a real difference in the success of our company
Job Type: Full time, Permanent
Pay: ₹15,000.00 – ₹45,000.00 per month
Ability to commute/relocate:
- Katargam, Surat: Should reliably commute or relocate before joining (Required)
Education:
- Bachelor’s (Preferred)
Experience:
- Customer Service Representative: 1 year (Required)
- Sales: 1 year (Preferred)