Key Responsibilities:

business clients (B2B) to collect overdue payments.

Follow up on outstanding invoices through Calling and coordination with internal teams.

Build and maintain strong relationships with clients to ensure smooth collections.

Negotiate payment plans and settlements in line with company policies.

Track and update collection status in the system on a daily basis.

Handle disputes and escalate unresolved issues to the management.

Ensure adherence to legal and compliance guidelines during collections.

Meet monthly collection targets and performance benchmarks.

Coordinate with sales and accounts teams for reconciliation.

Key Requirements:

Education: Graduate (any discipline)

Experience: 6 months to 3 years in collections





Strong negotiation and communication skills

Ability to handle difficult conversations professionally

Basic understanding of finance and invoicing

Skills Required:

Negotiation & persuasion

Relationship management

Problem-solving attitude

Time management

Basic computer knowledge (Excel / CRM tools)

Key Performance Indicators (KPIs):

Collection target achievement

Reduction in overdue accounts

Client satisfaction & retention

Pay: ₹5,000.00 - ₹17,000.00 per month

Perks:

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Collection Executive (Delhi)
🏢 zollowup services pvt lmt
📍 Delhi